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Hotel · Santiago · Santiago Metropolitan

Novotel Santiago Vitacura

A modern 4-star stay in Santiago's Vitacura district, close to shopping, dining, and the city's main avenue.

  • 6-minute walk to Unimarc supermarket
  • Seasonal indoor pool and spa lounge
  • Paid airport shuttle available
8 Great 1252 reviews Booking.com 8 · 1252 reviews

About

Novotel Santiago Vitacura

Novotel Santiago Vitacura sits in the residential Vitacura district, a short stroll from the Unimarc supermarket and close to a shopping district and an underground station. The hotel offers city views, and guests can make use of downhill skiing, snowboarding, and golf facilities nearby.

Rooms are fitted with air conditioning, heating, and modern amenities such as flat-screen TVs and minibars. The hotel also features a restaurant, bar, fitness centre, seasonal indoor pool, and spa lounge, making it a convenient base for both business and leisure travellers.

  • No smoking on site
  • Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out

In brief

What works, what to weigh

+

Strengths

4 reasons to book
  • Excellent location for shopping and dining — Guests consistently praise the hotel's position in Vitacura, close to large shopping centres, restaurants, and a supermarket. Some reviews also mention easy access to an art museum and the fashion district.
  • Friendly and helpful staff — Reviews frequently highlight the staff's welcoming attitude, efficiency, and good local knowledge, with several guests noting that requests were handled quickly.
  • Comfortable, modern rooms — Guests describe rooms as clean, comfortable, and contemporary in design, with good bedding and amenities like air conditioning and minibars.
  • Good breakfast with espresso machine — The breakfast is repeatedly mentioned as good with a wide selection, including a real espresso machine, which adds to the overall value.

Worth weighing

3 to weigh
  • Price point may be high for some — Starting from £173 per night, this is a mid-to-upper-range option in Santiago. While guests find value given the location and amenities, budget travellers may find cheaper alternatives.
  • Dining rating is slightly lower than other categories — Though breakfast is often praised, the overall dining experience receives a rating of 7.9, slightly below rooms and service scores. This suggests dinner or other meals may be less consistent.
  • Limited reviews highlight potential variability — With a rating of 8.0 and 1,252 reviews, some guests have given lower scores, particularly regarding the location's convenience for sightseeing or specific room assignments. The area's rank (1742 of 2277) suggests the hotel's performance may vary.

01 — Rooms

Rooms & rates

High season: summer dates usually book out a few weeks ahead.

Superior Queen Room

  • 1 King-size bed
  • Shower
  • Heating
  • Air conditioning

Standard Twin Room

  • 1 Single bed
  • Shower
  • Heating
  • Bathtub
  • Air conditioning

Executive King Room

  • 1 King-size bed
  • Shower
  • Coffee machine
  • Heating
  • Air conditioning

02 — Amenities

Services & amenities

Everything included at this stay — the facilities and essentials, at a glance.

Hotel Services

  • 24-hour reception
  • VIP check-in/out
  • Express check-in/out
  • 24-hour security
  • Luggage storage
  • Room service
  • Housekeeping
  • Laundry
  • Tours/Ticket assistance
  • Grocery shopping service

Dining & Drinks

  • Restaurant
  • Bar/Lounge area
  • Coffee shop
  • In-room breakfast
  • Special diet menus
  • Welcome drink
  • Happy hour

Wellness & Leisure

  • Seasonal indoor pool
  • Heated swimming pool
  • Spa lounge
  • Public Bath
  • Fitness centre
  • Leisure/TV room
  • Garden area
  • Sun terrace

Business & Meetings

  • Business centre
  • Meeting/Banquet facilities
  • Fax/Photocopying

Family & Kids

  • Cots
  • Baby pushchair
  • Board games
  • Children's menu
  • Children's play area
  • Game room

Room Amenities

  • Air conditioning
  • Heating
  • Mini-bar
  • Soundproofed rooms
  • Tea and coffee facilities
  • Ironing facilities
  • Free toiletries
  • Electric kettle
  • Flat-screen TV
  • AM/FM alarm clock

03 — Reviews

What guests say

Recent verified reviews from guests who stayed here.

8
Great 1252 reviews

Guest-rated 8/10 from 1,252 reviews

Booking.com · 8 · 1252 reviews
8Verified guest

“The location was ideal, next to the fashion district in Santiago with shopping centres, restaurants, and shops, plus easy access to tourist sights.”

8Verified guest

“Clean, comfortable rooms with a bathroom and two single beds, and the staff were very friendly.”

8Verified guest

“Breakfast was good, the hotel was clean and comfortable, with a cozy room featuring two single beds and a separate shower. The lovely staff made the stay enjoyable, and the location near an art museum was convenient.”

8Verified guest

“We loved the family-run vibe. The location was good, the staff were friendly, and you could walk to a shopping mall and boutiques.”

8Verified guest

“Our family room was spacious and comfortable with two single beds, perfect for our stay.”

8Verified guest

“Novotel is a great hotel, and I especially liked the contemporary design of the rooms – a bit quirky but still nice.”

04 — Location

Getting around Santiago

The property sits in Santiago.

Shopping & Dining: The hotel is within walking distance of large shopping centres, a supermarket, and a wide range of restaurants, making it easy to explore local options.

Business & Leisure: The location is convenient for businesses like Wines of Chile, and close to nightlife, so it works for both corporate and leisure stays.

Transport: An underground station is nearby, and the hotel offers a paid airport shuttle, making connections straightforward.

Americo Vespucio Norte 1630, Vitacura, Santiago, Santiago Metropolitan, 7630340, Chile

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05 — Good to know

Policies & conditions

Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.

Check-in
From 15:00-23:59
Check-out
By 12:00
Cancellation
Free cancellation on many rates — terms on booking page
Payment
Pay-at-hotel available on many rates; final terms at booking
Pets
Allowed
Property
144 rooms

06 — Questions

Frequently asked

What are the check-in and check-out times?

Check-in is from 15:00 to 23:59, and check-out is until 12:00.

Is parking available?

Yes, parking is available on site.

Are pets allowed?

Yes, pets are allowed, and pet amenities are provided.

Does the hotel offer airport transportation?

Yes, the hotel provides a paid airport shuttle service.

Is there a pool and spa?

The hotel has a seasonal indoor pool and a spa lounge, with a public bath available.

The bottom line

Novotel Santiago Vitacura is a solid choice for travellers who want a comfortable, well-located base in Santiago's upscale Vitacura district. With friendly staff, modern rooms, and a praised breakfast, it delivers on the essentials. It's best for those who prioritise location and comfort over budget.

8A dependable 4-star stay in the heart of Vitacura.

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